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Coaching and Mentoring One Day Workshop


Tue 5 Mar 2013, 9:00am–4:45pm

Where: Red Cross House, 3 Dann Close, Garran

Restrictions: All Ages

Ticket Information:

  • Per person: $175.00
  • Additional fees may apply

Listed by: learn

Learn how to develop and inspire your employees to higher performance. This course will give you the tools to effectively coach and mentor your employees in order to increase their productivity, help them realise their true potential and develop positive relationships in the workplace.

This course includes the following topics:

Coaching and mentoring
- What is coaching?
- What is mentoring?
- Introducing the GROW model
- The basic differences
- Blending the two models
- Adapting the GROW model for mentoring
- Focusing on the relationship

Setting goals
- Goals in the context of GROW
- Identifying appropriate goal areas
- Setting SMART goals
- Getting a picture of where you are
- Identifying obstacles
- Exploring the past
- Identifying paths
- Choosing your final approach
- Structuring a plan
- Creating the final plan
- Identifying the first step
- Getting motivated

The importance of trust
- What is trust?
- Trust and coaching
- Building trust

Providing feedback
- The feedback sandwich
- Providing constructive criticism
- Encouraging growth and development

Overcoming roadblocks
- Common obstacles
- Re-evaluating goals
- Focusing on progress

Reaching the end
- How to know when you’ve achieved success
- Transitioning the coach
- Wrapping it all up

Bookings: individual and group bookings welcome at Red Cross College training venues. Red Cross College also offers onsite training for larger groups where possible.

For more information, visit or call 1300 367 428.