Performance Management: Managing Expectations

Explore how psychology affects performance management in this in-depth MasterClass with behavioural scientist, Dr Samantha Johnson. Discover how to measure performance expectations and use feedback to enhance commitment.

This interactive MasterClass with Dr Samantha Johnson offers a new look at performance management.

The comprehensive three-hour session will cover:
• The psychology of performance: what high performance looks like
• Experiencing meaningfulness and personal goals as drivers of performance
• Setting and managing performance expectations
• Positive feedback and performance improvement
• Feedback that enhances performance
• A feedback preparation tool to improve performance

Upon completion of the MasterClass, you will leave with:
• An understanding of the role of personal drivers in performance
• An understanding of the conflicting impacts of positive and negative feedback
• A practical tool to support difficult performance conversations
• A new approach to daily performance management

Don’t miss this opportunity to take away practical tools that you can use to identify, influence and improve performance immediately.