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ICT Professionals Leadership Workshop may be the upcoming event you’re looking for.
Customer Service Professionals Leadership Workshop

When:

Tue 6 Mar 2018, 9:00am–4:30pm
Wed 7 Mar 2018, 9:00am–4:30pm

Where: Cliftons Melbourne - Collins Street, 440 Collins Street, Melbourne CBD, Victoria

Restrictions: All Ages

Listed by: LiquidLearning

This dynamic and interactive workshop will provide knowledge to:
- Hone your skills to become an effective leader
- Lead with Emotional Intelligence and authenticity
- Create a high-performance customer-centric culture
- Powerful stakeholder engagement techniques
- Align strategy, people and process around the customer
- Embrace complexity, uncertainty and diversity
- Leading change and transformation
- Your personal action plan to achieve improved leadership performance

Group Discounts:
10% off Standard Rate Team of 3–4
15% off Standard Rate Team of 5–7
17% off Standard Rate Team of 8 +