Leading & Influencing With Emotional Intelligence

Overview:

The word ‘Influence’ is defined as the capacity to: have an effect on the character, development or behaviour of someone or something. It acts to provide guidance and direction to others that require it to be able to better understand how to make good decisions or take appropriate action. It can be used to positively shape policy or ensure favourable outcomes through the application of negotiation, or through the use of status, contacts or other resources. This one-day workshop focuses on the key driving principles of Emotional Intelligence and how when they are effectively combined to key leadership and influencing skills, synergise to produce greater customer insight, understanding and ultimately the means to proactively and ethically influence positive action from that individual that will concurrently serve their own and other people’s best interests.

In recent years, the full scope of how beneficial the impact of Emotional Intelligence is in business, has begun to be more fully understood, where ground breaking research has demonstrated that the value of EI is twice that of IQ and Technical Skill combined in predicting success in any professional or business related outcomes. For the first time this workshop combines the most up to date and relevant research in emotional intelligence and combines it with the leading influencing skills, to produce a seamless and perfectly integrated approach, that will provide each student with additional understanding, expertise and broad insight into both their own motivation and emotional state, but more importantly those same insights into their that of others to be more effectively be able to positively influence and lead them. These insights forming the foundation to deliver greater customer insight and long-term business success.

Learning Objectives:

- To identify key aspects to emotional intelligence
- To understand how those key aspects relate to self and others
- To understand the relationship between influence and persuasion
- To list the key skills that underpin influence
- To explain the key aspects of each influencing skill
- To demonstrate how EI drives these influencing skills
- The role that neuroscience plays in influencing and leadership

Featuring our speakers:

Daniele Lima
Director, Nationally Accredited Business Consultant, Trainer and Author
Road Scholars Training & Strategic Consultancy

Business strategist and nationally accredited business trainer Daniele Lima has worked in all areas of business for over thirty years. He is the co-author of the critically acclaimed books: The Practical; Guide to Selling with Emotional Intelligence and: Marketing Works. He is also a Fellow of the Australian Marketing Institute as well as a Certified Practising Marketer (C.P.M). Daniele is a business writer for over a dozen Business magazine and newspapers, social media marketing consultant, university associate lecturer, media commentator, business mentor, accredited course designer and key note speaker. As a business strategist, he is widely sought after by SME and large companies alike. As proof of his skills, he holds both national Australian and international sales and marketing records. He was the designer and presenter for the Federally Funded Government program: Digital Enterprise that ran for 2 years across Victoria.

Who should attend?

- Product or brand managers
- Team leaders and supervisors
- Company directors
- Human resource managers
- Business owners
- Managers with direct reports

Topics covered:

- Influencing Process: Key Skills in Positively Influencing Others
- Customising the Right Approach through the Application of Behavioural Styles
- The Application of Emotional Intelligence to Persuading others to Achieve Ethical, Mutually Beneficial Outcomes and Results
- The Role of Neuroscience of Leadership in Influencing
- The Use of Negotiation Skills in Influencing Others
- Cialdini’s Six Laws of Influence