Local Government CX Forum

The world of customer service has changed. In Local Government, you are working to serve your community and provide the best customer experience possible. The expectations of your customers are higher than ever before. So how can your organisation keep up?

Discover how your organisation can adopt a customer-centric business model through understanding the needs of the community, and empowering employees to deliver an excellent level of service. Learn from councils that are leading the way with adopting new technologies to ensure an easy, efficient and exceptional experience.

- Navigate digital transformation & embrace new technologies
- Embed a customer-centric culture at every touchpoint
- Harness the power of data & feedback to find customer-focused solutions
- Learn from councils at every stage of the customer experience journey

Group Discounts:
10% off Standard Rate Team of 3–4
15% off Standard Rate Team of 5–7
20% off Standard Rate Team of 8–9
25% off Standard Rate Team of 10+

For bookings more than 2 people, please call: +61282399711