Do you sell tickets for an event, performance or venue?
Find out more about Eventfinda Ticketing.

You missed this – Subscribe & Avoid FOMO!
Conflict Management Tactics - 1 Day Workshop


Tue 13 Apr 2021, 9:00am–4:30pm

Where: Karstens Melbourne, 123 Queen Street, Melbourne CBD, Victoria

Restrictions: 18+

Ticket Information:

  • Workshop Attendance: $755.00 ($750.00 + $5.00 fees)
  • Eventfinda tickets no longer on sale

How does this work?
Glad you asked!
  • Choose LatitudePay
    at the checkout
    There's no extra cost to you - just select it as your
    payment option.
  • Approval in
    Set up your account and we'll tell you straight away
    if approved.
  • Get it now.
    10 weekly payments
    It's the today way to pay, just 10 easy payments.
    No interest. Ever.
If you're new to LatitudePay, you'll need this stuff:
  • Be over 18 years old
  • An Australian driver’s licence or passport
  • A couple of minutes to sign up,
    it’s quick and easy
  • A credit/debit card (Visa or Mastercard)

Listed by: operations4t3

This Conflict Management Tactics workshop presented by the team at Aptitude Management provides powerful techniques for managers to resolve workplace conflict and to build common ground in working well with others.

This course utilises a “win-win” approach to resolving conflict which is well suited to the highly charged workplace. Also covered are principles on effective negotiation, influence & persuasion, assertiveness and tools for conducting effective resolution meetings.

Course Outcomes

Learn about the various types of conflict and why it is important to distinguish them.
Learn about those common causes of conflict and how to use preventative measures to avoid fueling the fire.
First discover the important phases of conflict resolution and then master the techniques used in working with each phase.
Learn about agreement frames and how and when to use them.
Discover and master techniques for dealing with highly stressed individuals.
Attendee Framework

All Aptitude courses are conducted through our attendee framework consisting of:

Workshop booking consultation
Trainer led skills gap analysis
Tailored participant training plan
Post workshop coaching
Further Details

This course promises to help managers at any experience level to vastly improve their ability to deal with and resolve workplace conflict.