Looking to buy tickets? Visit the Eventfinda website here.

Think your ticketing is free because your customers pay the fees?

Here's why it's costing you

TixSuite is changing the world of ticketing one ticket at a time

Aussies love live events with 81% of us rocking up to one in the last year but thanks to high fees, ticketing has trust issues. Sadly, only 21% think ticketing companies have their best interests at heart.*

Your ticket purchasers primarily focus on their ticket's final cost and complex, high fees tarnish the perception of your events.

TixSuite puts you in control of fees and your ticketing revenue allowing you to keep your customers happy and your bank account healthy.

How much could you earn?

*Source: Pureprofile Survey, Australia, May 2024. Respondents = a nationally representative sample of 1010 18-64 year olds.

Straight off the bat, we are financially better off. We charge a $1 booking fee which we can keep... Everyone is used to paying booking fees but this time we are making money and charging less.
Chris Mills
Webmaster & Oriana Ensemble Manager

Make more and charge less

79% of Aussies agree that fees are too high and 60% were left confused by ticketing fees.*

 

TixSuite offers a convenient per-ticket option or for higher ticket sales, the Software-as-a-Service (SaaS) model is ideal. Whatever you choose you'll control your booking fees.

View plans

Booking fees you control and keep

72% of Australian eventgoers would be more accepting of fees if they knew what they were for.*

 

With TixSuite, you set and keep the booking fees charged on your tickets and gain a new revenue stream, cover your costs and can choose to tell purchasers where the fees are going.

More about fees

Your ticketing revenue upfront

47% of Aussie festival organisers say rising operational costs have a severe or major impact on their festival.**

 

Get more sales and say goodbye to cashflow delays as TixSuite ensures each transaction goes directly into your Stripe account, giving you immediate access to your revenue.

View TixSuite demo

*Source: Pureprofile Survey, Australia, May 2024. Respondents = a nationally representative sample of 1010 18-64 year olds.

**Source: Creative Australia – Soundcheck: Insights into Australia’s music festival sector.

TixSuite in the news

With TixSuite you’re free to set higher, lower, or just enough fees to cover your costs. You can even choose to charge zero fees. But whatever you charge, all the profits are yours.

CIM Meetings and Events News image
“For organisers… who are in that space being able to not only have the cash flow, but also put their own ticketing fees on top of it, which they keep 100%, hopefully, that helps to swing things in their favour…”

CIM Meetings and Events News

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The Music image
“This research confirms our thoughts that ticketing in Australia is broken and ripe for disruption, with trust in ticketing providers running low.”

The Music

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The Music Network image
“For too long venues and promoters in Australia have been at the behest of an outdated ticketing model and legacy ticketing services, which leaves them with little or no control over fees or cash flow.”

The Music Network

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B&T image
“TixSuite’s proposition offers a straightforward solution. By selling subscriptions to its proprietary software, venues, promoters, and event organisers gain control over their ticketing like never before...”

B&T

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Australian Leisure Management image
“A new study commissioned by Eventfinda TixSuite …shows that while demand for live events remains high, Australians have had enough of ‘junk’ ticketing fees charged by legacy ticketing platforms…”

Australian Leisure Management

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Try TixSuite for free

TixSuite is free for your first event up to 1,000 tickets sold within 90 days of on-sale so you can see the results for yourself.

TixSuite has you covered

Boost your listing

Boost your profits

Set your ticketing fees and keep all the revenue while covering your merchant fees. Or, make your customers' day and charge zero fees.

Cash Flow

No delays to cash flow

With TixSuite, you'll collect your revenue upfront as online ticket sales go directly into your Stripe account*, removing cashflow delays.

Your brand centre stage

Your brand centre stage

Create a customised ticketing experience by uploading your logo to be placed on PDF e-tickets and confirmation emails.

You'll own it

You'll own it

Whether you sell via your website or via the Eventfinda website, you'll be the point of contact for enquiries, sales, cancellations or refunds.

Easy online ticketing

Easy online ticketing

Sell tickets like you always have or integrate the platform onto your website so customers can buy tickets directly from you.

Protected customer data

Protected customer data

Own your data and communicate directly via our email marketing tools. We'll never use your database to advertise other events.

*As part of the sign-up process you’ll need to create and connect a Stripe account which will be integrated with your TixSuite account so you’ll automatically receive all revenue from your ticket sales upfront. If you already have a Stipe account you'll still need to create an additional one to use with TixSuite.

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    How much could you earn with TixSuite?

    With TixSuite you’re free to set higher, lower, or just enough fees to cover your costs.

    You can even choose to charge zero fees. But whatever you charge, all the profits are yours.

     

    Use the calculator below to see your potential additional revenue. This can be based on either the current fees charged by your ticketing provider, or fees you choose to charge ticket purchasers.

    What type of TixSuite plan will you choose?

    Per-Ticket
    Per Month

    Tell us about your events

    Average tickets sold per event
    Total events per year
    Average ticket price
    $

    Enter the amounts you or your customers currently pay your ticketing provider

    Per ticket fee
    $
    Processing fee

    With TixSuite, you control the booking fees. Choose to match or exceed your current provider's rates and keep all the profits, or impress your customers by reducing or even eliminating booking fees.

    Curious to see how altering these fees could boost your revenue with TixSuite?

    Yes
    No
    Your total annual ticket volume is above the TixSuite standard plans, please contact us for special pricing
    Based on Australian regulations regarding fees relating to payments we would recommend setting processing fees at 3.5% or less, reflecting the Stripe payment processing fees range of 1.75% to 3.5%.
    Extra per event profit with TixSuite
    $500.00
    Extra annual event profit with TixSuite
    $1,250.00

    **Stripe processing fees of $0.30 per transaction and 1.7% of value are included in our calculation based on an average of two tickets per transaction.

    **The extra annual profit calculation is your extra revenue after all TixSuite fees are deducted, either Per-ticket or Monthly. The extra per event profit with TixSuite calculation has the per-ticket fees deducted if Per-ticket Plan is chosen, but if Monthly Plan is chosen does not have TixSuite SaaS fees deducted, since that will depend on each event’s on sale period.

    More about setting fees

    Eventfinda TixSuite pricing and plans

    TixSuite provides flexible pricing options to fit your event's needs. You can choose the flexibility of a straightforward per-ticket fee or opt for the Software-as-a-Service (SaaS) model for larger events with higher ticket sales.

    You can choose from four TixSuite plans – A Per-Ticket fee option or select one of our monthly or annual Essential or Professional plans. If you don’t see anything that fits you, contact us about an Enterprise plan.

    Sign up annually to save 20% on your subscription plan and if you don’t run events all year round, you can pause your monthly plan whenever you want.

    Ticketing your first event with Eventfinda TixSuite will be free for up to 1,000 ticket sales, sold within 90 days of on-sale. Your per-ticket fees or subscription payment only starts when you create and submit your second event.

    TixSuite offers handy support materials, including email support with our Professional plan, to assist you in setting up your events and ticketing. However, you’ll need to handle customer service for your ticket buyers both before and after purchase. If you’d like Eventfinda to take care of this for you, get in touch with us to discuss pricing.

     

    All TixSuite pricing includes GST.

    Monthly Yearly (Save 20%)
    Per-Ticket
    $0.50
    per ticket
    Everything you need for your event on a convenient per-ticket fee plan.

    Unlimited events per month

    Unlimited sessions per month

    Unlimited ticket types, including Allocated Seating (seating maps can be built upon request during set-up, for a one-off additional fee starting from $100)

    No limit on ticket numbers per month, but if you're selling more than 100 per month, consider a Monthly or Annual plan to save money and unlock extra benefits

    Email your event attendees directly from TixSuite with Ticketholder Communications

    No extra cost for complimentary tickets

    Embargoed events

    Your event(s) listed as Featured on Eventfinda.com.au

    Online guides and how-tos

    Essential
    $43
    $43 $34
    per month
    Everything you need if you're an organiser of medium events that require marketing tools.

    Unlimited events per month

    Unlimited sessions per month

    Unlimited ticket types, including Allocated Seating (seating maps can be built upon request during set-up, for a one-off additional fee starting from $100)

    Up to 400 tickets issued per month

    Email your event attendees directly from TixSuite with Ticketholder Communications

    No extra cost for complimentary tickets

    Embargoed events

    Your event(s) listed as Featured on Eventfinda.com.au

    Send promotional Email Campaigns to your own audience Database (up to 1,000 recipients per month)

    Access to send emails to Eventfinda's audience of up to 225k, separate fees apply

    Online guides and how-tos

    Enterprise
    Request
    Don’t see a plan that suits your event or venue? Get in touch so we can create something that works for you.

    Includes all features from TixSuite plus other features and tools tailored to your needs including a dedicated account manager and support

    TixSuite offers handy support materials, including email support with our Professional plan, to assist you in setting up your events and ticketing. However, you’ll need to handle customer service for your ticket buyers both before and after purchase. If you’d like Eventfinda to take care of this for you, get in touch with us to discuss pricing.

    All TixSuite pricing includes GST.

    Create eventRead FAQs

    Our events have sold effortlessly…It's ridiculously simple. People who work in ticketing or box office just find it second nature to use.
    Jared Harford
    Executive Producer, The Faulty Towers Dining Experience, Interactive Theatre International

    Why Eventfinda?

    Almost 10 million
    tickets
    issued
    150,000+
    events
    listed
    350,000+
    monthly
    website visitors
    225,000+
    Entertainment
    newsletter
    subscribers
    One platform
    Ticketing, marketing & reporting
    Pricing
    Annual/Monthly
    or
    Bespoke Ticketing

    Get more from your ticketing platform

    Tech & Ticketing

    Listing & Setup

    Quick and simple set-up with ticketing functionality to maximise sales and provide seamless experiences.

    Marketing & Comms

    Marketing & Comms

    Integrated ticketing and marketing, including targetted email campaigns, puts customer data at your fingertips.

    Customer Experience Icon

    Analytics & Reporting

    Real-time sales data, scanning, and ticket management for data-driven action and quick financial reporting.

    Features built by events experts

    White Label Ticketing

    Your brand, our technology creating seamless ticketing platforms.

    Learn more

    Ticketholder Marketing

    Keep audiences in the know with inbuilt marketing campaign functionality.

    Learn more

    Ticketing Tools

    Real-time reporting, sales data, multiple ticket types and seating maps.

    Learn more

    From our clients

    Have a read of our case studies to find out how our clients achieve their unique ticketing and marketing goals with Eventfinda.

    What we love about working with Eventfinda is, it’s an effortless partnership and it makes our lives so easy…The team is always there to help us – nothing is ever too hard.

    Brian Robertson

    Producer, The Melba Spiegeltent

    View case study
    “It provided everything that was needed. Eventfinda was essential to our event running smoothly.”

    Sarah Everett

    Event Manager, Walk Of Wonders

    View case study
    Choosing a ticketing provider is not solely about the systems and how they work for your event, it's about the people, partnership and vision.

    Jenny Gasson

    Event Manager, Wings Over Wairarapa Air Festival

    View case study
    Eventfinda’s White Label allows us to better target and retarget our customers. It’s overall a better marketing platform for our events.

    Simon Wilson

    Managing Director, Urban Events Ltd

    View case study
    Changing ticketing providers had a significantly positive impact on our ability to maximise revenue generation.

    Geoff Turkington

    Festival Director, Hamilton Gardens Arts Festival

    View case study
    I had huge expectations and 100% Eventfinda met them.

    Glen Pickering

    Presenter Services Manager at Toitoi — Hawke’s Bay Arts & Events Centre

    View case study

    Advertising

    Take advantage of Eventfinda’s massive marketing reach. The Eventfinda website and multiple newsletter options are the fastest, most cost-effective and engaging way to reach Australia’s huge entertainment audience. Benefit from directly targeting our event-going database of over 225,000 weekly subscribers with no distractions.

    Learn more

    Who we work with

    Looking for a ticketing partnership for your next event?

    Get in touch if you need bespoke solutions for your event or venue.

    Need support with your event listing and ticketing set-up?

    Contact our support team for help with event set-up and ticketing options.

    Contact help & support

    Eventfinda acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.