How to Guides
Step by step instructions to help you make the most of the Eventfinda platform and features.
Streamlined Planning
Add a new ticket type
Build a promo code
Can I hire scanners for my event?
Create a new section
Create a ticket hold
Create an event
Export a Ticket by Date Range Report
How do I add a venue listing to the Eventfinda database?
How do I edit my venue listing?
How do I flag my event as cancelled, postponed or sold out?
How do I list a multi-day or multi-session event?
How do I list my event on Eventfinda?
How do I set up Promo Codes for discounts for my tickets?
How does Eventfinda ticketing work?
How long does it take for my event listing to be approved (or re-approved)?
How to add an image to your event page
How to add questions to merchandise
How to add user roles to an event
How to create merchandise items for sale
How to get my allocated seating map onto Eventfinda
How to use the list similar function
I can’t upload images to my event listing. What should I do?
Is it really free to list an event?
Send complimentary tickets
Set up ticket questions
Transfer tickets
What is Eventfinda Ticketing?
When do ticket sales cut off and how do I manage the door or gate entry?
Where can I put hyperlinks in my event listing?
Why can’t I edit my Eventfinda-ticketed event listing?
Why was my event declined?
Audience Growth
Can Eventfinda provide ticketing services to all types of events?
Create a free registration event
Create a Virtual event with Ticketing
Export to Mailchimp
Google Analytics and Facebook Pixel tracking
Google is displaying my old event over my new one. What can I do?
How can I get my event to display an image in a search or browse list?
How can I see how much traffic my event has received?
How to claim a Venue
I have an event that occurs over multiple venues. How do I list it?
Selling tickets on your website
Selling tickets through your Facebook Event Page
Selling tickets via your own Box Office
Ticketholder Communications
Sales Management
Book Now, Pay Later with LatitudePay
Can I pass the credit card charges along to ticket buyers?
Donation set up for Promoters and Charities
How do I contact my Event Manager?
How long will it take for my Eventfinda ticketed event to be reconciled?
How much does it cost to sell tickets with Eventfinda?
How to process a refund using Eventfinda Ticketing
My Eventfinda-ticketed event has been postponed or cancelled… what do I do?
Opening and closing a box office
Order physical tickets
Scan tickets from a computer or laptop
Scan tickets using the Eventfinda Scanning App
Virtual events – the customer process
