Looking to buy tickets? Visit the Eventfinda website here.

How to Guides

Step by step instructions to help you make the most of the Eventfinda platform and features.

Add a new ticket type

Build a promo code

Can Eventfinda provide ticketing services to all types of events?

Can I hire scanners for my event?

Can I pass the credit card charges along to ticket buyers?

Create a free registration event

Create a new section

Create a ticket hold

Create a Virtual event with Ticketing

Create an event

Donation set up for Promoters and Charities

Export a Ticket by Date Range Report

Export to Mailchimp

Google Analytics and Facebook Pixel tracking

Google is displaying my old event over my new one. What can I do?

How can I get my event to display an image in a search or browse list?

How can I see how much traffic my event has received?

How do I add a venue listing to the Eventfinda database?

How do I contact my Event Manager?

How do I edit my venue listing?

How do I flag my event as cancelled, postponed or sold out?

How do I list a multi-day or multi-session event?

How do I list my event on Eventfinda?

How do I set up Promo Codes for discounts for my tickets?

How does Eventfinda ticketing work?

How long does it take for my event listing to be approved (or re-approved)?

How long will it take for my Eventfinda ticketed event to be reconciled?

How much does it cost to sell tickets with Eventfinda?

How to add an image to your event page

How to add questions to merchandise

How to add user roles to an event

How to claim a Venue

How to create merchandise items for sale

How to get my allocated seating map onto Eventfinda

How to process a refund using Eventfinda Ticketing

How to use the list similar function

I can’t upload images to my event listing. What should I do?

I have an event that occurs over multiple venues. How do I list it?

Is it really free to list an event?

My Eventfinda-ticketed event has been postponed or cancelled… what do I do?

Opening and closing a box office

Order physical tickets

Scan tickets from a computer or laptop

Scan tickets using the Eventfinda Scanning App

Selling tickets on your website

Selling tickets through your Facebook Event Page

Selling tickets via your own Box Office

Send complimentary tickets

Set up ticket questions

Transfer tickets

Virtual events – the customer process

What is Eventfinda Ticketing?

When do ticket sales cut off and how do I manage the door or gate entry?

Where can I put hyperlinks in my event listing?

Why can’t I edit my Eventfinda-ticketed event listing?

Why was my event declined?

Frequently asked questions

Type in your question below to search or select from the categories below.
Can't find the answer?
We’re here to help.
1800 710 499
Sign up to the newsletter for tips on how to sell even more tickets